Vinted Shoppers Share Displeasure About Sizing Updates

Members of the platform have expressed outrage following a change that caused products showing incorrect sizing.

The popular resale platform has altered its size classifications for women's and children's garments failing to inform all users about the change.

Digital Channels Reaction

Many shoppers and sellers are expressing on platforms stating that platform listings now display a different size category versus the original listing due to the recalibration.

The platform stated the updated approach better aligns with similar services.

The platform has recommended to review their products and adjust the sizing manually when needed, which has left users frustrated.

Measurement Approach Modifications

Previously, the sizing featured one number and one letter, like S/8 or M/10.

The revised method features a letter with a size spectrum such as S/UK 8-10.

With some products, the size labels have been reassigned - for example a size L was previously a 12 but currently displays as UK 16-18.

Member Stories

One content creator, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".

"Rarely do manufacturers list XL as sizes 20-22," the way the service now categorizes.

Stephanie Gallen, located in Scotland, explained products she uploaded featuring size 14 markings were displaying on the service as size 20–22.

"Should someone sized 20-22 purchase these they will likely be quite upset," she stated.

Manual Updates

Another shopper, based in Derby, stated she felt frustrated due to the update requiring manual adjustment the sizes on "every single listing".

"Personally, this is quite irritating, because of my ongoing medical condition and platform income has been essential for me since losing part of my income," she said.

Platform Context

The app has more than 100 million members, comprising 18 million UK members.

It has proved a popular alternative versus similar marketplaces including eBay and Depop.

This isn't the first time that an unexpected update within the service has received backlash: last year, Vinted reversed a change regarding delivery choices following member complaints.

Matthew Browning
Matthew Browning

Maya is a seasoned IT consultant with over 12 years of experience in cloud infrastructure and cybersecurity, passionate about helping businesses optimize their digital operations.